Ive been with this comapny for 2 months. Month one, show up a week late and pur tank is empty.
3 phone calls 1 hr total. Month 2, driver SITS IN MY DRIVEWAY FOR 10 MINUTES AND LEAVES. I go next door to ask why i didnt recieve propane. Drivers response “ not my problem, the company should call you.” 4 days later, 3 broken garuntees, 4 phone calls total of over an hour and still no propane.
Oh and theres a massive ice storm tonight.
Unprofessional, unacceptable and unorganized. DO NOT USE THIS COMPANY
Product or Service Mentioned: Suburban Propane Propane Tank Refill.
Reason of review: Order processing issue.