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Trying to reach anyone at Superior Propane is a waste of time . I was being charged 25% more for propane then any other supplier in this area last winter was selling propane for . I could never reach anyone other then a recording at the 1-877 phone # . I tried leaving...
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Anonymous
Anonymous

This is a follow up to the above review . A very pleasant women left a message that service would contact me to pick up their tanks . That was two weeks ago and I have not hea...

1.0
#1380764
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First time propane user for our household. Was taken advantage of and given a rate of more than double other companies in area and was told would not get any cheaper than their rate. When we got the bill after tank was filled, we saw how insane it was and switched...
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Anonymous
Mike

Some hard advice after using propane for 20 Years . 1. Never ever lock into a 5 year contact and have a floating price , danger. Superior Propane lock in there price at the st...

#1372038
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I ordered $600 of propane they delivered $1034. Getting natural gas hooked up in the next month so I did not need more propane. Told Superior they said they would give me 3 months to pay the bill!!! I asked that someone would come and take the difference out. Waiting 5...
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1.0
#1365911
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have they Finally CLOSED DOWN IN SASKATOON . They have the Worlds WORST Service and customer Relations I have ever encountered. Looks like they are closed in Saskatoon was at their site North of Saskatoon and the office has been removed FINALLY Glad they are gone . How...
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Anonymous
Dean

Yes agree with you *** Superior Propane! Wish they put jail!

EarlyGazelle
EarlyGazelle

Terrible Business should just close for ever

I didn't like
  • Way i was treated
  • Customer service
  • Superior propane
#1362221
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Superior Propane - Horrible service lack of common sense

waa renting did a budget plan they continued to take money out on automatic withdrawal even aftet the balance was paid thwy continued asked for a refund they will only send cheques to the account holder aka owner they arent able to put back in the same method they removed
#1359731
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I called them to get propane for my new pool heater - I had to chase them for everything and when I finally got a home visit to ensure everything was in place before installation I was told everything was good to go - got the heater hooked up, got an electrician to...
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1.1
#1358777
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I have been with Superior Propane since 2005. Gradually they increased the tank rental by 100% (doubled). I never checked my invoice until last year, which I found out they are charging 50% more per liter of propane than other companies at $1.29 per liter! When I...
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1.0
Les Cedres,Quebec
#1351813
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After I purchased my home, Superior Propane tried to tell me that I had to repurchase the propane that was already in my tank. I told them that the propane, purchased by the former owner became my property upon the close of escrow. My Realtor told them the same. The...
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Anonymous
vij

Samething happen to me

1.1
Williams,Arizona
#1339775
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I've called Superior Propane 3 times over a 1 month period to get a larger tank installed behind my garage. I have still not received a call back with a date, install, nothing. I am a current Superior Propane customer, we have an issue here in Thunder Bay that Superior...
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Anonymous
Anonymous

Propane Energy Solutions is in Thunder Bay. Just called there (Nov. 2 2018)to switch. 807 623 4033. Price is 0.68/L. Waitlist for tank installation. Very nice rep on phone.

1.0
I didn't like
  • Total lack of customer service
#1334499
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The sepup process was painful...and they acquired my account when they purchased Canwest. It should have been seamless. I survived that only to have to fight with them about delivery. They set 3 delivery dates and never showed. when you call they make up excuses for...
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#1327197
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