filters
state:
Show
city:
Show
category:
Show
product:
Show
Every time we open the mail we get an invoice from superior propane... if we don't use propane one month we will get a bill for a rental, or late fees... They charged me a late fee of 3.84 and cancelled our ability to order more propane - ? Called and argued with them...
Read more
1.3
I didn't like
  • Way i was treated
#768314
Reply to reviews
I will NEVER deal with Superior again. I called to tell them I did not need their tank any more, come and get it. 2 years later they did just that and sent me a bill for $400 to take it. When I requested proof that I had agreed to a fee for removal, suddenly it seems...
Read more
#741149
Reply to reviews
Had to have a 10 year inspection of the rental tank which cost us 169.00, fine. It was flagged because we needed a few small pipes painted - fine. I went and bought paint and painted the pipes. Called to let you know - have to pay another guy to come out and inspect...
Read more
2.5
Stouffville, Ontario
I liked
  • Customer service was friendly but they cant help
#737594
Reply to reviews
Please never start with this absolutely terrible company.....they don't pick up there tanks for over a year then charge more than they quoted and then send you a notice they will take you to credit for not returning the tank!??? PLEASE AVOID...Never done this before...
Read more
1.0
#669178
Reply to reviews
We were supposed to be on a 'will call' program and they filled us up on April 10th 2015 when we did not need it, it's spring and warmer what the ***?! We are on equal billing and now because they filled us up when we didn't call we will now owe an additional $526.19...
Read more
I didn't like
  • Way i was treated
#620658
Reply to reviews
On an automatic delivery program at my cottage which is heated all year. In late February Superior let my propane run out (was advised to put in an extra tank to make sure I didn't run out-which I did!) last year. All my pipes and plumbing froze up and cracked wide...
Read more
1.3
Miller Lake, Ontario
#606404
Reply to reviews
We were told by Superior, in mid-February, that we were not allowed propane delivery because of a furnace inspection report(by a company contracted by Superior),done in early October. In fact, the contractor made several errors, confirmed by our independent serviceman,...
Read more
Anonymous
Anonymous

you would be ahead by paying all those charges because Superior is charging twice the price every time you fill up. Budget propane is excellent

Keswick, Ontario
#596946
Reply to reviews
I have never been so enraged in my entire life. We had our propane tank run out on us today (despite filling less than a month ago I might add) and because my mother previously had a credit hold on our account they are not willing to come until Monday. DESPITE the fact...
Read more
1.0
#588721
Reply to reviews
Found a leak in our tanks that hold 1109 litres of propane 6 months after installation by Superior. We were filled four times (almost 3000$) in this 6 month period (summer months with only a hot water tank running). After months of complaints and countless unanswered...
Read more
1.8
#588388
Reply to reviews
I moved here two years ago and first time my experience with propane and I was working at the time. They put me on automatic delivery. I paid my bill on time and still a week later which was March filled me up with a close to 300.00 bill. I decided to go off auto...
Read more
1.0
Bothwell, Ontario
#581161
Reply to reviews